Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Atglen Veterinary Hospital.

1. What are the Hospital hours?

   Our hospital is open Monday to Thursday from 8:30am to 8:00pm, Friday from 8:30 to 5:30, and Saturday from 8:30 to Noon. The office is closed on Sunday.

2. Do I need to have an appointment?

    Yes, patients are seen by appointment.

3. What forms of payment do you accept?

     We accept cash, check, Mastercard, Visa, and DiscoverCard.

4. Can I make payments?

    Payment is required at the time of service.

5. At what age can I have my pet spayed or neutered?

   Spaying or neutering can be done at approximately 6 to 8 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures usually require them to be removed 10 to 14 days following the surgery.  Most spay and neuter procedures are done in such a way that no skin sutures are needed, making suture removal unnecessary.

7.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also helping to control dog and cat populations.

8.  Do you board pets?

   No, we have chosen not to offer boarding facilities.  Our belief is that we are a veterinary hospital offering medical, surgical, and dental care for your pets.  When visitors come to Lancaster County, they don't check into Lancaster General Hospital for their stay, but rather visit one of the many fine hotels, resorts, or B & B's in the area.  We can recommend similar facilities for your pet friends. 

9.  What are your kennels like?

   We have modern, clean, climate controlled housing for your pets while they stay with us for care.  Towels, blankets, and pet beds help to make their time with us more comfortable, but please feel free to bring any special comfort item you'd like your friend to have while with us.  Our goal is to help our patients get home just as quickly as possible, since all of us, including our pets, are happier and recover more rapidly at home, surrounded by family, but while they are at our clinic, you are welcome to visit your hospitalized pets at any time.